Our Commitment to Quality
At ISLA Marine, excellence is not just in our engineering; it is in our promise. We craft every vessel with an uncompromising dedication to artisanal gold-standard precision and long-term reliability. Our limited warranty ensures that your protection is as enduring as the boats we build, providing clear confidence on the water.
Warranty Protection Overview
- Limited Lifetime Structural (Recreational, Original Owner Only)
- 5 Year Bow to Stern Limited Warranty
- 1 Year Cosmetic Coverage
- 12 Month Commercial/Charter Protection
How to File a Claim
Service is straightforward. Contact your authorized ISLA Marine dealer or our support team directly. Provide your hull identification number and a clear description of the concern. Our team will coordinate a prompt inspection to resolve the issue and keep you on the water.
Crafted for longevity and backed by integrity. Every ISLA Marine vessel is a testament to quality, protected by a reliable warranty structure designed to give you total confidence on the water.
Limited Lifetime Structural
Protection for the aluminum pontoon hull and primary structure. Valid for the original owner under recreational use conditions.
5-Year Bow to Stern
Comprehensive protection covering major systems and components. We ensure every detail reflects our rigorous quality standards.
1-Year Cosmetic
Protection for visual finishes and surface materials. We stand by our craftsmanship to maintain your boat's aesthetic appeal.
12-Month Commercial
Specialized coverage for charter and high-use operations. Reliability-focused protection for professional service environments.
How to file a claim
- Contact your local authorized ISLA dealer or reach our support team directly via phone or email.
- Provide your Hull Identification Number (HIN) and a detailed description of the service required.
- Our specialists will prioritize your claim to ensure a prompt resolution and return to the water.
Maintenance & Exclusions
To protect the investment in your ISLA vessel and ensure long-term performance, please note the following standard exclusions from warranty coverage:
- Standard wear and tear through regular recreational use
- Damage resulting from misuse, neglect, or lack of proper maintenance
- Charter or commercial operations unless authorized in writing
- Modifications or rigging performed by unauthorized technicians
- Operating the vessel beyond specified load or horsepower capacities
- Cosmetic fading or oxidation due to environmental exposure
At ISLA Marine, we stand behind our artisanal craft. Every vessel is built for excellence, ensuring you return to the water with absolute confidence.
How to File a Claim
- Contact your local authorized dealer to begin your request.
- Provide your Hull Identification Number (HIN) and proof of purchase.
- Verify coverage through a professional inspection by an authorized partner.
Support & Claim Service
ISLA Marine is dedicated to professional support and the long-term reliability of every hull. Our warranty program is designed for clarity and confidence throughout your ownership.
Coverage Structure
- Limited Lifetime Structural (original recreational owner)
- 5 Year Bow to Stern Protection
- 1 Year Cosmetic Warranty
- 12 Month Commercial & Charter Use
Warranty Start Date
Coverage begins on the date of delivery. Transfer of ownership within the protection period is permitted. Structural protection applies specifically to the original recreational owner.
FOR SUPPORT CONTACT
info@islamarineusa.com | 949-777-5244
How to File a Claim
If you encounter a covered defect, please follow these steps for a prompt resolution:
- Contact your local authorized dealer or ISLA Marine directly.
- Prepare your Hull Identification Number (HIN) and purchase records.
- Submit a description of the issue along with clear digital photographs.
- Our technical team will coordinate the necessary inspection and service.
Please ensure all service is authorized to maintain protection. Misuse, load exceedance, or rental use without prior written approval are excluded from coverage.